{"id":1,"date":"2022-11-17T16:30:16","date_gmt":"2022-11-17T15:30:16","guid":{"rendered":"https:\/\/skye.training\/?p=1"},"modified":"2023-08-10T18:59:21","modified_gmt":"2023-08-10T16:59:21","slug":"14-astuces-pour-mieux-telephoner-en-anglais","status":"publish","type":"post","link":"https:\/\/skye.training\/?p=1","title":{"rendered":"14 Astuces pour mieux t\u00e9l\u00e9phoner en anglais"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Voici un guide avec exercices d\u2019entrainement pour vous aider \u00e0 mieux t\u00e9l\u00e9phoner en anglais. Tous les conseils, les vid\u00e9os et les exercices sont 100% gratuit !<\/p>\n<h2 id=\"h-si-vous-repondez-au-telephone-en-anglais\">Si vous r\u00e9pondez au t\u00e9l\u00e9phone en anglais<\/h2>\n<p><strong>1. Voici quelques phrases pour r\u00e9pondre au t\u00e9l\u00e9phone dans une situation formelle, ex\u00a0: au bureau<\/strong><\/p>\n<ul>\n<li>Michelle Jones speaking. Who\u2019s calling, please? (caller unknown)<\/li>\n<li>Thank you for calling Argon International. Jody speaking (caller unknown)<\/li>\n<li>Jill Madel\u2019s office. How can I help you? (caller unknown)<\/li>\n<li>May I ask who\u2019s calling?<\/li>\n<\/ul>\n<p><strong>2. Et si vous attendez un appel<\/strong><\/p>\n<ul>\n<li>Hello James. Nice to hear from you.<\/li>\n<li>Hello Mr Jenkins. How can I help you?<\/li>\n<li>Marston Distribution. Michelle speaking. What can I do for you, Jack?<\/li>\n<\/ul>\n<p><strong>3. Pour faire suite \u00e0 l\u2019appel<\/strong><\/p>\n<ul>\n<li>Can I take your name?<\/li>\n<li>Please hold<\/li>\n<li>Please hold the line, I\u2019ll put you through<\/li>\n<li>I\u2019m putting you through<\/li>\n<li>Can I take a message?<\/li>\n<li>Can I call you back?<\/li>\n<\/ul>\n<p><strong>4. Pour terminer l\u2019appel<\/strong><\/p>\n<ul>\n<li>Anything else I can help you with\u00a0?<\/li>\n<li>Thank you for calling<\/li>\n<li>Thank you for calling Marston Distribution<\/li>\n<li>Have a good day<\/li>\n<\/ul>\n<h2 id=\"h-si-c-est-vous-qui-appelez\">Si c\u2019est vous qui appelez<\/h2>\n<p><strong>5. Pr\u00e9sentez-vous<\/strong><\/p>\n<ul>\n<li>Good morning.<\/li>\n<li>My name is\/this is Jackie Simpson<\/li>\n<\/ul>\n<p><strong>6. Expliquez la raison pour votre appel<\/strong><\/p>\n<ul>\n<li>Could I speak to Mr Wilton please?<\/li>\n<li>I\u2019d like to speak to Mr Wilton<\/li>\n<li>Is Mr Wilton available?<\/li>\n<li>I\u2019m calling about the meeting next week<\/li>\n<\/ul>\n<p><strong>7. Pour terminer l\u2019appel<\/strong><\/p>\n<ul>\n<li>Thank you for your help<\/li>\n<\/ul>\n<h2 id=\"h-telephoner-en-anglais-exercices-d-entrainement\">T\u00e9l\u00e9phoner en anglais : Exercices d\u2019entrainement<\/h2>\n<p><strong>8. Regardez vid\u00e9o 1 de Anna et Jason et remplir les trous<\/strong><\/p>\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-vimeo wp-block-embed-vimeo\">\n<div class=\"wp-block-embed__wrapper\"><iframe loading=\"lazy\" title=\"LearnBook Telephone 1.mp4\" src=\"https:\/\/player.vimeo.com\/video\/570280316?h=0070c96263&amp;dnt=1&amp;app_id=122963\" width=\"904\" height=\"509\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-ruffle-polyfilled=\"\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/figure>\n<p>Anna\u00a0: Jill Madel\u2019s Office. __________ ?<\/p>\n<p>Jason : ________ Jill please?<\/p>\n<p>Anna : _________________?<\/p>\n<p>Jason : It\u2019s Jason, from Accounting<\/p>\n<p>Anna : Thank you Jason. _______ for a moment.<\/p>\n<p>Jason : Sure<\/p>\n<p>Anna : Hello Jason, I\u2019m sorry, but Jill\u2019s in a meeting at the moment. ___________?<\/p>\n<p>Jason : Yes, no problem. Would you tell her I need some more information about the file she sent. So if she could call me back when she\u2019s available I\u2019d really appreciate it.<\/p>\n<p>Anna : Yep. Of course I\u2019ll let her know. ____________<\/p>\n<p>Jason: Bye<\/p>\n<h2 id=\"h-noms-et-adresses-mail\"><strong>Noms et adresses mail<\/strong><\/h2>\n<p><strong>9. Epeler son nom<\/strong><\/p>\n<p><a href=\"https:\/\/www.learning-english-online.net\/pronunciation\/the-english-alphabet\/#all-letters-examples\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"https:\/\/www.learning-english-online.net\/pronunciation\/the-english-alphabet\/#all-letters-examples\">Suivez ce lien et \u00e9coutez le fichier son pour chaque lettre<\/a>.<\/p>\n<p>Attention\u00a0: prononcez TT \u00ab\u00a0double T\u00a0\u00bb<\/p>\n<p>Attention\u00a0: Z en anglais britannique est \u00ab\u00a0zed\u00a0\u00bb et en anglais am\u00e9ricain \u00ab\u00a0zee\u00a0\u00bb<\/p>\n<p><strong>10. Voici une vid\u00e9o pour vous entra\u00eener \u00e0 noter les noms<\/strong><\/p>\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\">\n<div class=\"wp-block-embed__wrapper\"><iframe loading=\"lazy\" title=\"English listening and spelling quiz - People's names\" src=\"https:\/\/www.youtube.com\/embed\/rrjWWZud-B8?feature=oembed\" width=\"904\" height=\"678\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-ruffle-polyfilled=\"\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/figure>\n<p><strong>11.<\/strong> <strong>Donner son adresse mail<\/strong><\/p>\n<p>Epelez l\u2019adresse lettre par lettre. Souvent vous pouvez lire le domaine, ex\u00a0: gmail<\/p>\n<div class=\"is-layout-flow wp-block-group\">\n<div class=\"wp-block-group__inner-container\">\n<ul>\n<li>@ se prononce \u00ab\u00a0at\u00a0\u00bb<\/li>\n<li>.com se prononce \u00ab\u00a0dot com\u00a0\u00bb<\/li>\n<li>(en dessous du 6) se prononce \u00ab\u00a0dash\u00a0\u00bb<\/li>\n<li>_ (en dessous du 8) se prononce underscore<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>Regardez cette vid\u00e9o qui donne quelques exemples :<\/p>\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\">\n<div class=\"wp-block-embed__wrapper\"><iframe loading=\"lazy\" title=\"English for Emails: Email addresses\" src=\"https:\/\/www.youtube.com\/embed\/OyiYMpLyAEE?feature=oembed\" width=\"904\" height=\"509\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-ruffle-polyfilled=\"\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/figure>\n<p>Receptionist\u00a0: Can I take your name please?<\/p>\n<p>Caller : Of course. It\u2019s Mara Ottolini<\/p>\n<p>Receptionist : Can you spell that please?<\/p>\n<p>Caller : Mara \u2013 M A R A Ottolini. O double T O L I N I<\/p>\n<p>Receptionist : let me read that back to you<\/p>\n<p>Mara \u2013 M A R A Ottolini O T T O L I N I<\/p>\n<p>Receptionist : Do you have an email address?<\/p>\n<p>Caller: Yes . It\u2019s M_ottolini@gmail.com \u00ab\u00a0M underscore O double T O L I N I at gmail dot com\u00a0\u00bb<\/p>\n<h2 id=\"h-numeros-d-appel\"><strong>Num\u00e9ros d\u2019appel<\/strong><\/h2>\n<p><strong>12. Num\u00e9ros et chiffres<\/strong><\/p>\n<p>Donnez chaque chiffre s\u00e9par\u00e9ment pour un num\u00e9ro de t\u00e9l\u00e9phone<\/p>\n<p>0 \u2013 en anglais, 0 se prononce \u00ab\u00a0Oh\u00a0\u00bb<\/p>\n<p>0 \u2013 en am\u00e9rican, 0 se prononce \u00ab\u00a0zero\u00a0\u00bb<\/p>\n<p>Exemple:<\/p>\n<p>Receptionist : Can I take your telephone number please?<\/p>\n<p>Caller : Of course. It is 0121 817\u00a0663<\/p>\n<p>Ecoutez le fichier son pour la prononciation de ce num\u00e9ro<\/p>\n<p><strong>13. Exercice d\u2019entrainement<\/strong><\/p>\n<p>Regardez Vid\u00e9o 2 de Jason et Anna et remplir les trous<\/p>\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\">\n<div class=\"wp-block-embed__wrapper\"><iframe loading=\"lazy\" title=\"LearnBook Telephone 2.mp4\" src=\"https:\/\/web.archive.org\/web\/20230323231836if_\/https:\/\/player.vimeo.com\/video\/570280298?h=6c37de9e75&amp;dnt=1&amp;app_id=122963\" width=\"904\" height=\"509\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-ruffle-polyfilled=\"\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/figure>\n<p>Jason\u00a0: Hello Recruiting, Jason ___. __________\u00a0?<\/p>\n<p>Anna\u00a0: Oh, hi there. I\u2019m looking for some more information about a job I\u2019ve seen advertised.<\/p>\n<p>Jason. Yeah sure. Which post are you refererring to?<\/p>\n<p>Anna: It\u2019s for an IT consultant<\/p>\n<p>Jason : Ok. Which company<\/p>\n<p>Anna: With Orange<\/p>\n<p>Jason : Ok. You need to talk to Laura Davies about that. Do you want her contact info?<\/p>\n<p>Anna: Yes please.<\/p>\n<p>Jason. Ok do you have a pen.<\/p>\n<p>Anna: yes<\/p>\n<p>Jason. Her email address is _________<\/p>\n<p>Anna : Is that davies with an e?<\/p>\n<p>Jason : Yes it\u2019s\u00a0 d a v i e s and her number is ________. Got that?<\/p>\n<p>Anna : Sorry, could you repeat that please?<\/p>\n<p>Jason : Sure. _________<\/p>\n<p>Anna : Perfect. OK thanks I\u2019ll give her a call<\/p>\n<p>Jason : ___________?<\/p>\n<p>Anna: No, that\u2019s great. ___________<\/p>\n<p>Jason. No problem. _________<\/p>\n<p>Anna: Thanks. You too. Bye<\/p>\n<p><strong>14. Voici quelques exemples en plus qui vous vous aider \u00e0 vous entrainer \u00e0 noter les num\u00e9ros de t\u00e9l\u00e9phone en anglais :<\/strong><\/p>\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\">\n<div class=\"wp-block-embed__wrapper\"><iframe loading=\"lazy\" title=\"Telephone number listening practice in English\" src=\"https:\/\/www.youtube.com\/embed\/RUX9YlEbenI?feature=oembed\" width=\"904\" height=\"678\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-ruffle-polyfilled=\"\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/figure>\n<h2 id=\"h-annexes\">Annexes<\/h2>\n<p><strong>Tapescript video 1<\/strong><\/p>\n<p>Anna\u00a0: Jill Madel\u2019s Office. How may I help you?<\/p>\n<p>Jason : Could I speak to Jill please?<\/p>\n<p>Anna : Can I ask who\u2019s calling?<\/p>\n<p>Jason : It\u2019s Jason, from Accounting<\/p>\n<p>Anna : Thank you Jason. Please hold for a moment.<\/p>\n<p>Jason : Sure<\/p>\n<p>Anna : Hello Jason, I\u2019m sorry, but Jill\u2019s in a meeting at the moment. Can I take a message?<\/p>\n<p>Jason : yes, no problem. Would you tel her I need some more information about the file she sent. So if she could call me back when she\u2019s available I\u2019d really appreciate it.<\/p>\n<p>Anna : yep. Of course I\u2019ll let her know. Thank you for calling<\/p>\n<p>Jason: Bye<\/p>\n<p><strong>Tapescript video 2<\/strong><\/p>\n<p>Jason\u00a0: Hello Recruiting, Jason speaking. How can I help\u00a0?Anna\u00a0: Oh, hi there. I\u2019m looking for some more information about a job I\u2019ve seen advertised.<\/p>\n<p>Jason. Yeah sure. Which post are you referring to?<\/p>\n<p>Anna: It\u2019s for an IT consultant<\/p>\n<p>Jason : Ok. Which company<\/p>\n<p>Anna: With Orange<\/p>\n<p>Jason : Ok. You need to talk to Laura Davies about that. Do you want her contact info?<\/p>\n<p>Anna: Yes please.<\/p>\n<p>Jason. Ok do you have a pen.<\/p>\n<p>Anna: yes<\/p>\n<p>Jason. Her email address is davies.l@alefrecruit.com<\/p>\n<p>Anna : Is that davies with an e?<\/p>\n<p>Jason : Yes it\u2019s\u00a0 d a v i e s and her number is 0849 3212 775. Got that?<\/p>\n<p>Anna : Sorry, could you repeat that please?<\/p>\n<p>Jason : Sure. 0849 3212 775<\/p>\n<p>Anna : Perfect. OK thanks I\u2019ll give her a call<\/p>\n<p>Jason : Anything else I can help you with?<\/p>\n<p>Anna: No, that\u2019s great. Thank you so much for your help<\/p>\n<p>Jason. No problem. Have a great day<\/p>\n<p>Anna: Thanks. You too. Bye<\/p>\n<h2>Apprendre \u00e0 t\u00e9l\u00e9phoner en anglais avec Skye Training<\/h2>\n<p>Pour aller plus loin et avoir une formation personnalis\u00e9e en anglais pour mieux t\u00e9l\u00e9phoner en anglais, <a href=\"https:\/\/skye.training\/\">nous vous invitons \u00e0 nous contacter<\/a>. Nous vous donnerons une \u00e9valuation gratuite de votre niveau, et vous recevrez un programme personnalis\u00e9 de formation. Notre organisme de formation est certifi\u00e9 Qualiopi et nous faisons soin de vous donner l\u2019approche p\u00e9dagogique le plus efficace avec une vari\u00e9t\u00e9 d\u2019activit\u00e9s cr\u00e9\u00e9es pour vous.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Voici un guide avec exercices d\u2019entrainement pour vous aider \u00e0 mieux t\u00e9l\u00e9phoner en anglais. Tous les conseils, les vid\u00e9os et les exercices sont 100% gratuit ! Si vous r\u00e9pondez au t\u00e9l\u00e9phone en anglais 1. Voici quelques phrases pour r\u00e9pondre au [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":659,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-formations-en-anglais"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v20.13) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>14 Astuces pour mieux t\u00e9l\u00e9phoner en anglais - Skye Training<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skye.training\/?p=1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"14 Astuces pour mieux t\u00e9l\u00e9phoner en anglais\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text]Voici un guide avec exercices d\u2019entrainement pour vous aider \u00e0 mieux t\u00e9l\u00e9phoner en anglais. 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